Order Information

  • Prints are wrapped in glassine paper. A board of 100% recycled material is also placed inside to keep your order safe. Your order is then shipped in a cardboard mailer or tube depending on size. I take every care to ensure your order arrives to you in perfect condition but if for some reason you are not 100% happy then do please get in touch.

  • Each limited edition print includes is signed and numbered by myself in the studio before making its way to you.

  • To keep environmental impacts low I work exclusively with UK based independent printers. source all papers from resourceful suppliers and recyclable goods. I always aim to be minimal wherever I can.

  • All print orders are made to order. Please allow 7-10 working days for them to be made and posted.

    Once your order has been made and dispatched, please allow the following time for postage:

    • UK Tracked - 1-2 working days

    • Ireland Tracked - 2-3 working days

    • Europe tracked via DHL - 2-5 working days

    • US tracked via DHL - 2-5 working days

    • Rest of the World tracked via DHL - 2 - 5 working days

  • All orders are tracked either by Royal Mail (UK) or DHL. You will receive a dispatch email with tracking info as soon as your order has been posted or collected. 

    Any customs or shipping fees are the responsibility of the buyer.

  • When ordering, please ensure that the address on your confirmation email is correct. We cannot accept any responsibility for delivery if the incorrect address is provided. If you notice a mistake on your order, please get in touch with the studio immediately via info@rosieharbottle.com, quoting your order number, the incorrect address and where you would like the order shipping.

    Providing that it has not yet already been dispatched, we will be able to make the necessary changes.

  • Prints - I work hard to create high quality products, however if for any reason you're not happy with your order, please get in touch with me within 48 hours of receiving your order via info@rosieharbottle.com. I will give you details of how to return the item(s) for either an exchange or refund. Items must be returned in a saleable condition within the packaging they arrived in.

    Original Artwork - I do not accept returns.