FAQs

  • Flower Post is a recurring monthly subscription. For UK members, you will pay £8.00 a month with no extra charges for postage as your stamp is included. (Hopefully you live just down the road).

    For international members beyond the sea there is a small additional fee of £2 per mont to cover the costs of posting abroad. This doesn’t cover the whole cost of postage abroad but is a contribution towards it. therefore your monthly subscription charge will be charged at £10.00 per month altogether.

    Flower Post is a subscription product therefore on joining you are agreeing to the payment being made on a recurring basis on the same day every month to receive your print. You can cancel your subscription at anytime.

    Unfortunately we cannot offer refunds or returns on these products, but you can cancel your subscription for future months at anytime.

  • Yes. Every month an £8.00 payment will recur on the same day as your initial order was made to keep your subscription active, via the payment method you signed up with.

    For UK members postage is free. For those across the ocean your subscription fee will include an additional postage fee to assist with extra safe travelling.

    The 6 month gift subscription of Flower Post, is prepaid and delivered individually every month. You only pay for 5 months and received 1 month free.

    This also has the option of either a one off payment or as a six monthly subscription which would be charged again after the original 6 months has ended, beginning another 6 monthly subscription term. Please be aware of the option you select at checkout.

    Unfortunately we cannot offer refunds or returns on these products, but you can cancel your subscription for future months at anytime.

  • Flower post is shipped worldwide. To keep the costs of postage as low as possible postage is not tracked. However a reliable postal service is always used to send your Flower Post to you. Prints are packaged in a wonderfully sturdy (and cute) mailing box to keep it safe on it’s travels.
    And is designed to fit through your letter box!

    UK Postage: 3-4 business days

    International: 7 - 21 business days

  • Subscriptions are open for the entire month. If you subscribe by the 20th of the month you will receive that month’s print. Subscriptions made after the 20th will begin with the next month’s print.

    Orders are fulfilled and posted out between the 22nd - 25th of each month.

    You will only be charged once during each month period.

    And then a new month begins.

  • If your print hasn’t arrived please do let me know. I can check your details, chase after the post lady and send you out another Flower Post parcel ASAP.

    Sadly I can’t offer refunds but will replace your art with more and make sure it's posted first class for free.

    International orders can sometimes take up 2-4 weeks in peak season, so please don’t panic.

  • Yes you can cancel your subscription anytime.

    You will be given access to a simple customer portal on the website where you can manage your details, update your address and cancel your subscription easily.

    You can also email me for support at kathryn.lorstudio@gmail.com

    Unfortunately refunds or returns are not be available on Flower Post products, but you can cancel your subscription for future months.

  • This is such a lovely idea! I do tend to go with the artistic flow around what type of flower(s) is captured for each Flower Post month as there often is a story linked to them. However I’m always up for suggestions and love to chat about all of the creative ideas we can explore with flowers, so absolutely! Drop me a DM me or an email. I’d love that.

    Email: kathryn.lorstudio@gmail.com

    If you do have a particular flower you love and enjoy my style of creativity you might be interested in my commissions page.

  • It’s hugely important to try consider the impact on the environment.

    Professionally printed at a local printers, Flower Post is printed on FSC certified 250gsm Cotton Paper which is not only beautiful but also a mix of both recycled materials and cotton fibres making it one of the best papers to eco create with. And is fully recyclable.

    Outer packaging is also deeply considered and recyclable paper or card where possible.

Questions about Flower Post?

If you have any questions, would like to collaborate one month, or simply wish to say hello, do feel free to get in touch.

email: kathryn.lorstudio@gmail.com

instagram: @—lorstudio